Unheard LLC. will not share your personal information (name, address, phone) with anyone for any reason unless compelled to do so by law. Your information is only used to process your order and communicate with you.
Unheard LLC. operate under a secure site for our shopping cart and account management, using encrypted transactions for all your credit card and personal information. When you see “https” instead of “http” in your browser’s address bar when checking out, the data is encrypted as it is passed between your computer and our servers. This prevents outsiders from obtaining personal data or credit card information.
The Unheard LLC. order processing software automatically sends out an order confirmation email when an order is received. A ship confirmation email is sent (if the order is shipped via UPS) at the end of the day when the order is shipped. These emails are automatic and are sent by our server software. If you have spam-blocking software, you may not be able to receive the emails. If you do not receive an order confirmation email or a ship confirmation email, you can check the status of your order by clicking on My Account in the upper right corner on our website.
When you supply us with personal information, we make a commitment to you that the information will be used for internal use only and no information will be sold, rented or loaned to any third party. If you wish to receive our weekly email newsletters, which include special offers and information about new products, you can join our email list. You join this list when you create your account the first time you order, but every email we send includes a ‘one click unsubscribe’ link so that you can easily opt-out of all future emails if you wish, or email us at firstname.lastname@example.org.
Unheard LLc. accepts no responsibility for the proper use of the products purchased and makes no warranty, either expressed or implied, as to fitness or applicability of the products we sell for any particular use.
Unheard LLC. accepts payment in the form of cash, checks, and credit cards. Orders will not be shipped or delivered until payment is received in full. We accept the following major credit cards: Visa, MasterCard, American Express, Discover.